Privacy Policy for PromoMeld

Last updated: May 2026

PromoMeld is an application developed by DigiMeld UG (haftungsbeschränkt). We respect your privacy and are committed to protecting it.

Data Collection and Usage

PromoMeld may collect and process device-related information required for notification delivery, including push tokens, device identifiers, notification preferences, and subscription-related settings.

PromoMeld may also process notification content, QR-code related interactions, and related technical metadata as part of the app functionality.

PromoMeld does not access, read, upload, or synchronize the user’s personal contacts, photos, private messages, or other unrelated device data.

Push Notifications

Notifications may be delivered using Apple Push Notification Service (APNs) and/or Firebase Cloud Messaging (FCM), depending on the platform and device configuration.

Notification delivery may require temporary processing and storage of technical delivery data, such as device push tokens and delivery status information.

Data Storage and Sharing

PromoMeld does not sell personal data and does not share personal data with third parties except when technically required for notification delivery infrastructure.

Data processed by PromoMeld is used solely to provide app functionality, including notification delivery, QR-code interactions, synchronization, and account-related services.

Crash diagnostics and stability data may be collected via Firebase Crashlytics to improve app reliability. This data does not intentionally include personally identifiable information.

User Control

You can disable push notifications or revoke related permissions at any time through your device settings.

Account and Data Deletion

PromoMeld allows users to request deletion of personal data independently from account deletion. The primary personal data associated with a PromoMeld account is the email address used for account access.

If a user requests deletion of personal data without deleting the account, the email address will be permanently removed. As a result, the account will be automatically blocked and will no longer be accessible, since the email address is required for authentication and account recovery.

Blocking the account in this case is a technical consequence of personal data deletion and does not constitute account deletion. The blocked account cannot be used or reactivated without creating a new account.

Users may also request full account deletion. In this case, the account and all associated personal data will be permanently deleted.

To request deletion of personal data or full account deletion, please submit a request via our support system:
https://ticketmeld.de

Please include the subject line:
“PromoMeld – Delete Account”

After verification, requested actions will be completed within 30 days, unless legal obligations require longer retention.

Contact

If you have questions about this Privacy Policy or data processing, please contact us via:
https://ticketmeld.de